If you can't find an answer to your question below, feel free to contact us by email or phone: 8046-3886. Please have a look first at our:

• FAQ about tutoring
• FAQ about workshops
• FAQ about administrative matters

FAQ about tutoring:

1. Why would a child need tutoring?
2. When is the best time to begin tutoring?
3. How many hours a week should my child come for tutoring?
4. Do you develop a program for my child?
5. How long will my child need to be tutored?
6. Wow! It seems pretty expensive! Why is that?
7. How do you assess my child?
8. How will I know how my child is doing?
9. What if I have a problem with the tutor?
10. Can I talk to the tutor first?
11. Can I sit in on a class?
12. How do you choose your tutors and what are their qualifications?
13. I want my child to go to international school. Can you help?
14. Will my child be given homework?
15. What workbooks do you use? Can I see a copy of the textbooks used?
16. My child is failing. Can you help him?
17. Can you send my child the answers by email?
18. Can you proofread my child's essay if we email it?
19. What if my child is sick and needs to miss a class?
20. If my child is late, can he finish his class later?
21. What happens if the tutor is absent?
22. What happens in a typical tutoring session?
23. Is it better for my child to have a group class or private tutoring?
24. My child goes to an international school. Does your tutor know about the curriculum and expectations for that school?
25. My child is preparing for the SAT/SSAT/TOEFL. Can you help him?
26. What should my child bring to the first session?
27. Can the tutor come to my home?

FAQ about workshops:

1. What are the advantages of workshops?
2. What workshops do you offer?
3. Are the workshops suitable for non-native English speakers?
4. Are the workshops suitable for native English speakers?
5. Who will teach my child's workshop?
6. How can I keep updated with the workshops offered?
7. How do I choose the right workshop for my child?
8. How many students in each workshop? What happens if there are not enough students for a class?
9. How do I know what level workshop to put my child in?
10. Can you assess my child?
11. How will I know if my child is making progress?
12. What happens if my child is sick and needs to miss a class?
13. What happens if my child needs to miss a class for other reasons?
14. What are the dates for the workshops?
15. Do workshops run during holidays?
16. How much do the workshops cost?
17. What is included in the workshop fee?
18. Can I get a discount if I sign up early, or with a friend?
19. Does my child have to bring anything to class?
20. Can I sit in on a class?
21. Will my child have homework?
22. Whom do I contact if I have a question about the workshop?
23. Can you create a workshop based on my child's specific needs?
24. None of the workshops suit my child's needs, what else do you offer?

FAQ about administrative matters:

1. How much does tutoring cost?
2. What happens if my child misses a class?
3. How and when do I pay?
4. I know my child will miss a class. Can I just not pay for that class?
5. Math and Science tutoring fees are higher than general tutoring fees. Why is that?
6. I would like to pay for the first lesson and see how it goes. Is that ok?
7. My child is attending many hours of tutoring at the center. Can we get a discount?
8. Do you offer sibling discounts?
9. I have a friend who wants to register with my child. Can we get a discount?
10. Do you offer shuttle bus service?
11. Is there a place for my child to wait if he arrives early?
12. I am going to be out of town. Can I pay late this month?
13. Do you accept credit cards?
14. Do I need to be a member? What are the advantages to TLC membership?
15. When are you open? Do I need to make an appointment to see the center?
16. Where are you located?